Booking Policy
Payments & Deposits
To confirm bookings, a 50% deposit is required. However, for bookings made within 24 hours of the scheduled time, full payment is required.
This policy ensures protection against cancellations and rescheduling.
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We value your time and appreciate your understanding of our scheduling policies.
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Cancellations or rescheduling made within 24 hours of your appointment: 50% of the booking fee will be charged.
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Cancellations or rescheduling made within 12 hours of your appointment: 100% of the booking fee will be charged.
This policy allows us to manage our schedule effectively and accommodate other clients. Thank you for your cooperation!
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Cancellation & Re-scheduling Policy
Delays
Clients are allowed a 15-minute grace period for their appointments. Nail'or will always arrive 10–15 minutes early to set up and ensure your spa experience begins on time.
If a client has not arrived or is unavailable after the grace period, the appointment will be marked as a no-show and canceled, with 100% of the booking fee charged.
This policy ensures that subsequent appointments are not delayed and all clients receive the highest level of service.
Consultation Forms
Completion of consultation forms is required at the time of booking. This ensures compliance with all hygiene protocols and enables me to deliver the highest standard of care and treatment tailored to your needs.
Pets
While I have great respect and love for animals, I kindly request that pets be kept in a separate room during my visit and throughout the treatment.
This policy is essential to maintaining a safe, hygienic, and professional environment. It ensures my equipment and attire remain free of pet hair and minimizes any disruptions to the service.
Additionally, I must consider clients I visit afterward who may have allergies or sensitivities.
Thank you for your understanding and cooperation—it is sincerely appreciated.